Terms of service

1. Acceptance of Terms

By accessing or using the Skrivyn website (the "Site") and purchasing products from our online store, which offers Pens & Writing, Notebooks & Journals, and File Folders & Organization, you agree to be bound by these Terms of Service (the "Terms"). If you do not agree with any part of these Terms, you must not use the Site or place any orders. Skrivyn reserves the right to update or modify these Terms at any time without prior notice, and your continued use of the Site constitutes acceptance of any changes.

2. User Conduct and Account Responsibility

As Skrivyn does not operate a user center or require account registration, all transactions are processed on a guest basis. You are solely responsible for providing accurate, current, and complete information when placing an order, including your shipping address and payment details. Any misuse of the Site, including but not limited to fraudulent activities, unauthorized access, or interference with the Site's functionality, is strictly prohibited. Skrivyn reserves the right to cancel any order or restrict access to the Site if we suspect a violation of these Terms.

3. Intellectual Property Rights

All content on the Skrivyn Site, including but not limited to text, graphics, logos, images, product descriptions, designs, and software, is the exclusive property of Skrivyn or its licensors and is protected by applicable copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, display, or create derivative works from any content without prior written consent from Skrivyn. The Skrivyn name and logo are trademarks of Skrivyn, and unauthorized use is prohibited. All products sold are for personal use only and may not be resold without explicit permission.

4. Product Descriptions and Pricing

Skrivyn strives to ensure that all product descriptions, images, and pricing on the Site are accurate and up-to-date. However, we do not warrant that descriptions or other content are error-free, complete, or current. Prices are subject to change without notice, and all orders are subject to availability. In the event of a pricing error or product unavailability, Skrivyn reserves the right to cancel or adjust the order, and you will be notified via email at the address provided during checkout. For any inquiries regarding product details, please contact us at [email protected].

5. Orders and Payment

By placing an order on Skrivyn, you agree to pay the full amount specified at checkout, including applicable taxes and shipping fees. Payment must be made via the methods accepted on the Site, and all transactions are processed securely. Skrivyn reserves the right to refuse or limit orders for any reason, including but not limited to suspected fraud or violations of these Terms. Order confirmations will be sent to the email address you provide, and it is your responsibility to review these confirmations for accuracy.

6. Shipping and Delivery

Skrivyn will make reasonable efforts to ship orders within the estimated timeframe provided at checkout. Delivery times are estimates only and are not guaranteed. Risk of loss and title for products pass to you upon delivery to the carrier. Skrivyn is not liable for delays caused by carriers, customs, or other factors beyond our control. For any shipping-related issues, please contact us at [email protected].

7. Refund Policy

Skrivyn offers a 30-day refund policy from the date of delivery for eligible products. To initiate a refund, you must contact us at [email protected] within 30 days of receiving your order. Products must be returned in their original condition, unused, and in the original packaging. Refunds will be processed to the original payment method within 14 business days after we receive and inspect the returned items. Shipping costs are non-refundable, and you are responsible for return shipping fees unless the product is defective or incorrect. The following items are not eligible for refunds: personalized or customized products, and items marked as final sale. Skrivyn reserves the right to refuse refunds for items that show signs of use or damage not caused by us.

8. Limitation of Liability

To the fullest extent permitted by applicable law, Skrivyn, its officers, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site or purchase of products, including but not limited to loss of profits, data, or business interruption. Skrivyn's total liability for any claim arising from these Terms or your purchase shall not exceed the amount paid by you for the specific product giving rise to the claim. This limitation applies regardless of the legal theory, whether in contract, tort, or otherwise. Some jurisdictions do not allow the exclusion or limitation of certain damages, so these limitations may not apply to you.

9. Disclaimer of Warranties

The Site and all products sold by Skrivyn are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Skrivyn does not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components. While we strive to ensure product quality, Skrivyn makes no representations regarding the accuracy or reliability of product descriptions or other content.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles. Any legal actions or proceedings arising out of or related to these Terms or your use of the Site shall be brought exclusively in the courts located in Delaware, and you consent to the personal jurisdiction of such courts.