Shipping policy
Shipping Policy
Shipping Method
Skrivyn offers a single, reliable shipping option for all orders: Standard Shipping. This method ensures your pens, notebooks, journals, file folders, and organizational supplies are delivered safely and efficiently to your doorstep.
Shipping Rates
All orders are subject to a shipping fee. There are no free shipping promotions or minimum order thresholds. The exact shipping cost will be calculated and displayed at checkout based on the total weight and dimensions of your items, as well as your delivery address.
Processing Time
Orders are processed within 1–2 business days after payment confirmation. During peak seasons or promotional periods, processing may take slightly longer. You will receive a confirmation email once your order has been shipped.
Delivery Time
Delivery times vary depending on your location. Typically, Standard Shipping takes between 5–10 business days for domestic orders and 10–20 business days for international orders. Please note that customs clearance may cause additional delays for international shipments.
Order Tracking
Once your order is dispatched, a tracking number will be provided via email to [email protected] (if you have contacted us) or included in your shipping confirmation. You can use this number to monitor your package’s progress.
Shipping Address
Please ensure your shipping address is accurate and complete at the time of purchase. Skrivyn is not responsible for delays or losses caused by incorrect or incomplete addresses. If you need to update your address, please contact us immediately at [email protected].
Lost or Damaged Packages
If your package is lost or arrives damaged, please reach out to us at [email protected] within 7 days of the expected delivery date. We will work with the carrier to resolve the issue promptly.
International Shipping
For orders shipped outside the country of origin, customers are responsible for any customs duties, taxes, or import fees imposed by their local authorities. Skrivyn is not liable for delays caused by customs processes.
Contact Us
If you have any questions about our shipping policy, please email us at [email protected]. We are here to help.
